Privacy Policy
Last updated October 2026
Who we are
Melissa is operated by City Media Group, a Ventureship company. This policy explains how we collect, use and protect information when you use Melissa or communicate with us.
Information we collect
Account details you provide (such as your name, email address, company and title), information you submit during onboarding, communications you exchange with Melissa, and technical data such as device and log information needed to keep the service secure.
Publicly available information
To identify relevant innovators and institutions, we may process professional information that has been made publicly available, such as published news coverage and official organizational contact details.
How we use information
To operate and secure the platform, to communicate with you, to make relevant introductions, to fulfil agreements you enter into, and to comply with legal obligations. We do not sell personal information.
Your choices
You may opt out of communications at any time by replying “stop” on any channel or by contacting us. You may request access to, correction of or deletion of your personal information.
Security
We protect information with modern encryption, strict access controls, continuous monitoring and audited administrative actions.
Contact
For privacy requests, contact hello@citymediagroup.com.